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TERMS AND CONDITIONS

Last Updated: 23 April 2025

 

Welcome to tHEMEat Company Pte Ltd ("we," "us," or "our"). These Merchant Terms and Conditions ("Terms") govern your use of our website, services, and purchase of products through our online store at [https://www.themeatsg.com] (the "Site").

 

Please read these Terms carefully before making any purchase. By accessing or using our Site, you agree to be bound by these Terms. If you disagree with any part of these terms and conditions, please do not use our website.

 

The use of this website is subject to the following terms of use:

 

1. Website Content:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

2. Products and Orders

  • Availability: All products are subject to availability. We reserve the right to limit quantities.

  • Pricing: Prices listed on the site are in SGD and inclusive of taxes and shipping fees unless stated otherwise.

  • Order Acceptance: Your order is only confirmed once we send you an order confirmation email. We may refuse or cancel orders at our discretion (e.g., fraud risk, product unavailability).

 

3. Payments

  • Your payment will be done through our platform

  • For manual payment, you will be contacted through the email mentioned in check-out page of the website upon placing order for payment.

  • You agree to provide accurate billing and shipping information.

 

4. Shipping and Delivery

  • We currently deliver to different parts of Singapore

  • Estimated delivery times are provided at checkout and may vary.

  • We are not liable for delays due to third-party courier services or events beyond our control.

 

5. Refunds and Returns

  • Due to the perishable nature of our food products, we generally do not accept returns or refunds unless:

    • The product is damaged during shipping.

    • The wrong item was delivered.

  • To request a refund or replacement, contact us at hello@themeatsg.com within 48 hours of delivery with photos and details.

 

6. Allergens and Dietary Information

  • We strive to list all ingredients and allergens clearly on product pages.

  • Please consume with caution if you have severe allergies.

 

7. Intellectual Property

  • All content on the Site (logos, product images, text) is the property of tHEMEat Company Pte Ltd and may not be used without permission.

 

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

 

9. Governing Law

  • These Terms are governed by the laws of Singapore. Any disputes shall be resolved in the Singapore Courts.

 

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Site constitutes acceptance of the updated Terms.

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